Terms & Conditions

General Terms and Conditions with Customer Information

Table of contents

  1. Scope
  2. Conclusion of contract
  3. Right of withdrawal for consumers
  4. Rental property
  5. Arrival and departure times, key handover
  6. Rent and payment terms
  7. Use of the rental property, transfer of use to third parties
  8. Tenant's duties of care
  9. Changes to the rental property
  10. Landlord's maintenance obligation, tenant's rights in case of defects
  11. Liability
  12. Contract term, termination of the tenancy
  13. Vacating the rental property
  14. Applicable law
  15. Alternative dispute resolution

1) Scope

1.1 These General Terms and Conditions (hereinafter "Terms") of Julian Winnekens, trading as "LiteLiving" (hereinafter the "Landlord"), apply to all tenancy agreements that a consumer or entrepreneur (hereinafter the "Tenant") concludes with the Landlord in respect of the rental properties presented on the Landlord's website. The inclusion of the Tenant's own terms and conditions is hereby expressly objected to, unless otherwise agreed.

1.2 A consumer within the meaning of these Terms is any natural person who concludes a legal transaction for purposes that can be attributed predominantly neither to their commercial nor their independent professional activity. An entrepreneur within the meaning of these Terms is a natural or legal person or a legally capable partnership acting in the exercise of their commercial or independent professional activity when concluding a legal transaction.

2) Conclusion of contract

2.1 The rental properties described on the Landlord's website do not constitute binding offers on the part of the Landlord, but serve for the Tenant to submit a binding offer to conclude a tenancy agreement.

2.2 The Tenant can submit the offer via the online booking form integrated into the Landlord's website. By clicking the button that completes the booking process, the Tenant submits a legally binding contractual offer with regard to the selected rental property.

2.3 The Landlord may accept the Tenant's offer within five days:

  • by sending the Tenant a written booking confirmation or a booking confirmation in text form (fax or email), whereby receipt of the booking confirmation by the Tenant is decisive, or
  • by requesting the Tenant to make payment after the booking.

If several of the aforementioned alternatives apply, the contract is concluded at the point in time at which one of the aforementioned alternatives first occurs. The period for acceptance of the offer begins on the day after the Tenant sends the offer and ends upon expiry of the fifth day following the sending of the offer. If the Landlord does not accept the Tenant's offer within the aforementioned period, this is deemed a rejection of the offer, with the result that the Tenant is no longer bound by their declaration of intent.

2.4 Before a binding booking via the Landlord's online booking form, the Tenant can correct their entries at any time using the usual keyboard and mouse functions. Furthermore, all entries are displayed once more in a confirmation window before the binding booking and can also be corrected there using the usual keyboard and mouse functions.

2.5 Only the German language is available for the conclusion of the contract.

2.6 Booking processing and contact are generally carried out by email and automated booking processing. The Tenant must ensure that the email address provided for booking processing is correct so that the emails sent by the Landlord can be received at this address. In particular, when using spam filters, the Tenant must ensure that all emails sent by the Landlord or by third parties commissioned by the Landlord with the booking processing can be delivered.

3) Right of withdrawal for consumers

There is no right of withdrawal for contracts for the provision of accommodation for purposes other than housing, if the contract provides for a specific date or period for the provision of the service.

4) Rental property

The rental property is the holiday apartment or holiday home that is evident from the respective property description on the Landlord's website, including the rooms and furnishings described there in more detail in the location described there.

5) Arrival and departure times, key handover

5.1 Arrival and departure times are evident from the respective property description on the Landlord's website. Different arrival and departure times can be individually agreed with the Landlord, if necessary against an additional payment in the event of early arrival or late departure.

5.2 The key to the rental property is handed over to the Tenant on arrival by the Landlord or a third party authorised by the Landlord for this purpose at the place previously agreed with the Landlord.

6) Rent and payment terms

6.1 The rent comprises the consideration for the provision of the rental property as well as for its maintenance and repair.

6.2 Ancillary costs for water, electricity, car parking space and waste are not charged separately.

6.3 Adjustments and/or changes to the rental property made at the Tenant's request are to be remunerated separately, unless they are necessary for the maintenance or repair of the rental property or for ensuring the contractual use.

6.4 Unless otherwise agreed, the rent is payable in advance for the entire contract term.

6.5 For the payment of the rent, the Tenant can choose between different payment methods, which are listed on the Landlord's website.

7) Use of the rental property, transfer of use to third parties

7.1 The rental property is provided for the exclusive use of the Tenant and the co-residents named by the Tenant at the time the tenancy agreement is concluded. The rental property may only be used for the contractually agreed purposes.

7.2 Without the Landlord's permission, the Tenant is not entitled to transfer the use of the rental property to a third party, in particular to sublet it to a third party.

8) Tenant's duties of care

8.1 The Tenant must treat the rental property with care and protect it from damage. The Tenant will follow the Landlord's maintenance, care and usage instructions to the extent reasonably possible. Furnishings must not be removed, altered or made unusable.

8.2 The Tenant must keep the key to the rental property safe and return it to the Landlord or a third party authorised by the Landlord for this purpose after the tenancy has ended. In the event of loss of the key, the Tenant must inform the Landlord immediately and cooperate to the best of their knowledge in clarifying the matter.

9) Changes to the rental property

9.1 The Landlord is entitled to make changes to the rental property insofar as these serve its preservation. Improvement measures may only be carried out if they are reasonable for the Tenant and do not impair the contractual use of the rental property. The Landlord must inform the Tenant of such measures in good time in advance. If the Tenant incurs expenses as a result of these measures, these are to be reimbursed by the Landlord.

9.2 Changes and additions to the rental property by the Tenant require the prior consent of the Landlord. When the rental property is returned, the Tenant shall restore the original condition at the Landlord's request.

10) Landlord's maintenance obligation, Tenant's rights in case of defects

10.1 The Landlord is obliged to maintain the rental property in a condition suitable for contractual use for the duration of the rental period and to carry out the necessary maintenance and repair work. The corresponding measures are carried out at regular maintenance intervals as well as when defects, malfunctions or damage occur. The Landlord is to be granted the access to the rental property required for this purpose.

10.2 The Tenant must promptly notify the Landlord of any defects, malfunctions or damage.

10.3 Defects are remedied by free rectification or repair of the rental property. For this purpose, a reasonable period of time is to be granted to the Landlord. With the Tenant's consent, the Landlord may replace individual components of the rental property for the purpose of remedying the defect. The Tenant will not unreasonably withhold their consent to this.

10.4 A termination by the Tenant pursuant to § 543 para. 2 sentence 1 no. 1 of the German Civil Code (BGB) for non-provision of the contractual use is only permitted if the Landlord has been given sufficient opportunity to remedy the defect and this has failed. Failure of the rectification is only to be assumed if it is impossible, if it is refused by the Landlord or unreasonably delayed, if there are justified doubts about the prospects of success or if there is otherwise an unreasonable burden for the Tenant.

10.5 The Tenant's rights due to defects are excluded insofar as the Tenant makes or has changes made to the rental property without the Landlord's consent, unless the Tenant proves that the changes have no unreasonable impact on the analysis and rectification of the defect for the Landlord. The Tenant's rights due to defects remain unaffected insofar as the Tenant is entitled to make changes, in particular within the framework of exercising the right of self-remedy pursuant to § 536a para. 2 BGB, and these have been carried out professionally and documented in a comprehensible manner.

11) Liability

11.1 The Landlord's strict liability pursuant to § 536a para. 1 BGB for defects that already existed at the time the contract was concluded is excluded.

11.2 Otherwise, the Landlord is liable to the Tenant for all contractual, quasi-contractual and statutory, including tortious, claims for damages and reimbursement of expenses as follows:

11.2.1 The Landlord is liable without limitation on any legal basis:

  • in the event of intent or gross negligence,
  • in the event of intentional or negligent injury to life, body or health,
  • on the basis of a guarantee promise, insofar as nothing to the contrary is regulated in this regard,
  • on the basis of mandatory liability such as under the Product Liability Act (Produkthaftungsgesetz).

11.2.2 If the Landlord negligently breaches an essential contractual obligation, liability is limited to the damage typical for the contract and foreseeable, unless unlimited liability applies pursuant to the preceding clause. Essential contractual obligations are obligations that the contract imposes on the Landlord according to its content to achieve the purpose of the contract, the fulfilment of which first and foremost enables the proper performance of the contract and on whose compliance the customer may regularly rely.

11.2.3 Otherwise, the Landlord's liability is excluded.

11.2.4 The foregoing liability provisions also apply with regard to the Landlord's liability for its vicarious agents and legal representatives.

12) Contract term, termination of the tenancy

12.1 The tenancy is concluded for a fixed term and ends automatically upon expiry of the agreed rental period. The rental period is communicated to the Tenant on the Landlord's website.

12.2 The tenancy commences upon the provision of the rental property to the Tenant.

12.3 The Tenant's right to extraordinary termination pursuant to § 543 para. 2 sentence 1 no. 1 BGB for non-provision of the contractual use, as well as the right of either party to extraordinary termination for good cause, remains unaffected.

12.4 To be effective, the termination requires text form (e.g. email).

13) Vacating the rental property

13.1 Upon termination of the contractual relationship, the Tenant must vacate the rental property in a proper condition. The Tenant's personal belongings are to be removed, household waste is to be disposed of in the designated containers, and dishes are to be stored clean and washed in the kitchen cupboards.

13.2 The Tenant must reimburse the costs of restoration for damage or defects to the rental property and/or its inventory for which the Tenant is responsible.

13.3 In the event of exceeding the agreed rental period, the Tenant is obliged to pay the Landlord an amount corresponding to the agreed rent for each day of the excess. The Landlord expressly reserves the right to assert further damages.

14) Applicable law

The law of the Federal Republic of Germany applies to all legal relationships between the parties. For consumers, this choice of law only applies insofar as the protection granted is not withdrawn by mandatory provisions of the law of the state in which the consumer has their usual residence.

15) Alternative dispute resolution

The Landlord is neither obliged nor willing to participate in a dispute resolution procedure before a consumer arbitration board.

Last updated: September 2026